The Gavia, Sustenpass, Maltal High Alpine Road and the Great St.
Accordingly, the employees of the Air Berlin call center should expressly not inform customers on the phone about their claims or deliberately mislead them, the show reported "Revealed – Air Berlin’s secret tricks". Upon request, the airline announced that the employees in the call centers usually do not deal with complaints at all. Every claim for compensation is examined individually. If the claim is justified, the company will pay the compensation payment required by EU law.
Fairplane sees it differently: The problem does not only exist at Air Berlin. The portal criticizes that passengers are simply left in vain with many airlines – with airlines cost savings come before customer service.
In the winter sports areas it should be a bit crowded on the streets next weekend (23-25 January). ADAC and Auto Club Europa (ACE) are expecting an increased volume of travel to the Alpine regions. Away from the mountains, the traffic is expected to roll relaxed.
Traffic jams can be expected on the following routes: – A 3 Cologne – Frankfurt – Würzburg – Nuremberg – A 5 Frankfurt – Karlsruhe – Basel – A 6 Mannheim – Heilbronn – Nuremberg – A 7 Würzburg – Ulm – Füssen – A 8 Karlsruhe – Stuttgart – Munich – Salzburg – A 9 Nuremberg – Munich – A 61 Hockenheim – Ludwigshafen – Koblenz – Venlo – A 93 Inntaldreieck – Kufstein – A 95 Munich – Garmisch-Partenkirchen – A 99 Munich bypass
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Traffic jams abroad too
According to the ADAC, routes abroad that are at risk of congestion are the Tauern, Inntal and Brenner autobahns and the Fernpass route in Austria, and the Gotthard route and the A1 (St. Gallen – Zurich – Bern) in Switzerland. Things can get tight on the Brenner motorway in Italy. In the three Alpine countries, heavy traffic can also be expected on the federal roads around the ski areas.
Rostock (dpa / tmn) – If there is an accident on a cruise ship, the shipping company is not always liable. In a case before the Rostock District Court, the guest’s misconduct outweighed the lack of lighting.
Anyone who falls on the deck of a cruise ship in an unfamiliar area in complete darkness is liable if they consciously exposed themselves to this danger. The shipping company is not responsible for the accident. This was decided by the Rostock District Court (Az .: 47 C 58/14), reports the German Society for Travel Law in its magazine "ReiseRecht current".
In the case under discussion, the plaintiff was walking around on a river cruise ship in the evening. She tripped and injured herself on the steps connecting the sun deck and deck. The woman then demanded 1000 euros in compensation from the shipping company – wrongly, the court decided.
Missing or inadequate lighting on the deck would have been a violation of the duty of traffic safety, according to the judgment. However, the behavior of the plaintiff weighed heavier: According to the woman’s own statement, it was at the scene of the accident "pitch black". The plaintiff was in a clearly recognizable danger – she could not see anything on the deck. The photos of the evidence also show that both the port light and lights on the deck railing illuminated the area.
Berlin (dpa) – Anyone who books a flight on the Internet looks at the price. But if you want to compare, you have to know the final price – including taxes and fees. The European Court of Justice has made it clear what that means exactly.
They advertised flights from 99 cents – but travelers had to pay many times over due to taxes and fees. Such misleading lure offers have not existed on the low-cost airline market for a long time. The prices of Germany’s second largest airline, Air Berlin, nevertheless concerned the European Court of Justice. It’s about pricing in 2008, which is long out of date. The judgment of Thursday (January 15) clarifies and could lead to changes in flight exchanges.
What was Air Berlin accused of?
The consumer advice centers accuse Germany’s number two of having incorrectly reported flight prices on the Internet in November 2008. Air Berlin displayed prices without taxes, airport charges or fuel surcharges in a table. The true price was only shown for one selected flight below the comparison table.
What do the EU laws say?
In the relevant EU regulation it is pretty clear: "Customers should be able to effectively compare the prices of different carriers for air services. Therefore, the final price to be paid by the customer for Community-based air services should be reported at all times, including all taxes, fees and charges."
What was the dispute before the ECJ?
It’s about the interpretation of the EU regulation. It had to be clarified whether an airline had to show the final price when prices were first stated or not until later. The court ruled: The final price to be paid is from the electronic booking system "to be shown whenever prices for air services are stated, including when they are stated for the first time". This is true "not only for the flight service selected by the customer, but also for each flight service whose price is displayed".
What does Air Berlin say?
The airline explains that the allegation has long since been settled. You have partially changed the price display on the website before the lawsuit. If you are looking for a flight now, you will see a table with possible departure times and prices including taxes and surcharges. In addition, you can show the net flight price, taxes, fuel and safety surcharge. However, Air Berlin expects the ruling to have consequences for online portals that broker flights for various airlines. These did not always meet the EU’s transparency requirements, said a spokesman.
What do the consumer advice centers say about the judgment?
The Federal Association of Consumer Organizations (VZBV), which sued Air Berlin, is satisfied with the decision. "A good verdict for consumers: price information must be transparent and comparable at a glance" said VZBV board member Klaus Müller.
The rules apply not only to airlines, but also to other online portals that sell flights, adds VZBV legal expert Kerstin Hoppe. These flight exchanges had already abolished inadmissible default settings since an earlier ECJ ruling on the travel portal Ebookers. Still, it always happens "Cheating" such as warnings if customers do not book extra services. In contrast, the consumer advice center intervenes in individual cases.
Why are low-cost airlines in particular involved in such a tough price war?
The competition in the sky is fierce and making money in the highly competitive market is difficult. According to the IATA airline association, there are only a few euros in profit per passenger worldwide. Although the market share of low-cost airlines remained stable at around a third last year, more and more traditional airlines are now offering cheap flights themselves in order to retain more customers.
Idstein (dpa / tmn) – Vacationers cannot cancel the booking of a package tour. Even if they consider the cancellation of the trip to the organizer "revocation" you must pay the entire cancellation fee.
A man had booked a package tour to Cyprus for two people via an Internet portal – without travel cancellation insurance. A few days later he informed the organizer that he was canceling the trip. He terminated the travel contract and charged cancellation costs of 90 percent of the travel price because the start of the journey was less than 14 days in the future. The defendant refused to pay and pointed out that he had only canceled the contract, but had not canceled the trip. The District Court of Idstein (Az .: 31 C 201/13 (23)) did not follow this argument.
In principle, a travel contract is excluded from the regulations on distance sales, according to the court. There is therefore no right of revocation. This is because the services of a trip – such as transport and accommodation – are to be provided by the organizer at a specific point in time. In addition, the defendant’s declaration is a withdrawal from the trip, even if the word "resignation" not used. It was clear from the defendant’s email that he wanted to cancel the travel contract.
The autumn weather is still mild in many places – nevertheless, more and more Alpine passes are closing for the winter.
The Gavia, Sustenpass, Maltal High Alpine Road and Great St. Bernhard crossings are permanently closed until summer 2015. The Auto Club Europa (ACE) announced. Motorists should also find out which pass roads require winter equipment and which passes can only be driven with snow chains.
According to ADAC, these passports are blocked (as of October 30, without guarantee)
SwitzerlandAlbulapassFlüelapassFurkapassGrimselpassGreat St. BernardKlausenpassNufenenOberalp car transportSan BernardinopassSt. GotthardpassSustenpass
AustriaAlte GerlospassstraßeFilzensattelFurkajochHahntennjochGroßglockner-HochalpenstraßeLech – WarthLechtalMaltatal-HochalmstraßeNockalmstraßeSölkpassStaller Sattel (from November 3rd)
FranceAgnelGalibierGlandonIseran
ItalyGaviaJaufenpassPenserjochStaller saddle
You can find a constantly updated overview of the mountain pass roads, for example, on the websites of the automobile clubs ADAC or ACE.
Handcuffs and whips, skimpy outfits made of paint and leather and a lot of freedom. This is what awaits the passengers of the "Torture Ship" (Torture ship). This special type of event is not popular everywhere, but the event, which has now been around for almost two decades, is quite well known. But she was on the brink.
Ship was on the verge of collapse
At first it looked as if the ship would never cross Lake Constance again, as the Bodensee-Schiffsbetriebe (BSB) tightened the requirements for charter contracts in order to take the wind out of the sails of the dispute about sex parties. It won’t "separate facilities for sexual acts" give more, said BSB managing director, Petra Pollini. Sexual acts should not be encouraged, for example beds on board are taboo. According to organizer Thomas Siegmund from the Augsburg agency Zip-Zone, this was not there anyway. "We just had a dark room and said: What happens in it is none of our business" he said the "Swabian newspaper". "I think it’s a shame that it has come to this" regrets organizer Thomas Weiss. Criticism of the ships came from the Lord Mayor of Konstanz, Ulrich Burchardt (CDU), among others. He rejected the "Rental of ships from the BSB fleet for sex events" from. It is not about sexual intolerance, emphasized both the city of Konstanz and the BSB.
Swingers are swingers
A swinger ship is just a swinger ship and that makes it more difficult." Its only purpose was to meet there and have sex with each other" says BSB managing director Norbert Reuter. So the organizers changed the official concept. Thomas Weiss emphasized that his ship was primarily a dance event. Over 80 percent of the guests come on board to dance, have fun and celebrate parties. "We are definitely not calling on anyone to have sex on this ship.
